Privacy Policy
Last updated: May 21, 2026
This Privacy Policy explains how PinDex (“PinDex”, “we”, “us”) collects, uses, and protects your information when you use the PinDex mobile app. By creating an account and using the app, you agree to this policy.
Information we collect
Account information. When you sign up we collect your email address, a display name, and a password. We never store your password in readable form — it is hashed and managed by our authentication provider.
Profile information. You may optionally add a username, bio, location, and profile-visibility preferences. Location is a free-text label you type (for example, a city name); PinDex does not access your device’s GPS or precise location.
Your collection content. PinDex stores the pin collection, wishlist, and trade information you enter, including pin names, attributes, notes, valuations, and any photos you upload.
Photos. If you add photos of your pins, those images are uploaded to our storage provider and associated with your account. Adding a photo requires camera or photo-library permission, which you can manage in your device settings.
Technical information. Our backend provider may log limited technical data such as IP address and timestamps for security and abuse prevention. The app also stores preferences (such as your theme choice) locally on your device.
How we use your information
- To create and operate your account
- To store and sync your collection across your devices
- To display your public profile to other users, according to the visibility settings you choose
- To compute features such as achievements and wishlist matches
- To maintain security and prevent abuse
- To communicate with you about your account — for example, email confirmation and password resets
We do not sell your personal information, and we do not use it for third-party advertising.
How your information is stored
PinDex’s backend — including authentication, database, and photo storage — is provided by Supabase, a third-party infrastructure provider acting as our data processor. Your data is stored on their servers, and access to your collection data is restricted to your account through database security rules.
Some features rely on other third-party services to function — for example, location autocomplete sends the text you type to a mapping service to suggest matches. We share only what a feature needs in order to work.
Sharing and visibility
Other users may see information you choose to make public, such as your username, display name, bio, and the parts of your collection you mark as visible. You control this through the privacy settings in the app. We do not share your personal information with third parties except the service providers needed to operate the app, or where required by law.
Trades and messaging between users are arranged by users themselves; PinDex is not a party to those exchanges.
Data retention and deletion
We keep your information for as long as your account exists. You may request deletion of your account and associated data by contacting us at support@swapdrop.app. When an account is deleted, its profile, pins, wishlist, and photos are removed.
Children’s privacy
PinDex is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will remove it.
Security
We use industry-standard measures, including encrypted connections and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at support@swapdrop.app.
Changes to this policy
We may update this Privacy Policy as PinDex evolves. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app.
Contact
Questions about this policy? Reach us at support@swapdrop.app.